Who am I

Who am I

Hi, I'm Andrew, a product designer based in Montreal, currently working at the Canadian Red Cross.

Hi, I'm Andrew, a product designer based in Montreal, currently working at the Canadian Red Cross.

What I do

What I do

I've been doing web design for a long time! Recently, I'm focusing on designing UI for SaaS applications.

I've been doing web design for a long time! Recently, I'm focusing on designing UI for SaaS applications.

Get in touch

My work

My work

My work

From the early days of clunky websites to today's sleek dashboards and intuitive SaaS applications

From the early days of clunky websites to today's sleek dashboards and intuitive SaaS applications

My work / 001

My work / 001

Project EM

Project EM

Where

Canadian Red Cross

Where

Canadian Red Cross

Where

Canadian Red Cross

From

August 2019

From

August 2019

From

August 2019

To

Present

To

Present

To

Present

Project Em is an emergency management web application developed by the Canadian Red Cross to support individuals and communities impacted by natural disasters and humanitarian emergencies.

Project Em is an emergency management web application developed by the Canadian Red Cross to support individuals and communities impacted by natural disasters and humanitarian emergencies.

The challenge

The challenge

The challenge

Design the UI with a focus on simplicity, speed, and efficiency. Create a modular and scalable structure that ensures painless updates and straightforward future growth.

Design the UI with a focus on simplicity, speed, and efficiency. Create a modular and scalable structure that ensures painless updates and straightforward future growth.

Features I've designed

Features I've designed

  • Registration process

  • Case file management

  • Events management

  • Appointment booking

  • Profile account

  • System management

  • Financial assistance

  • Task management

  • Mass actions

  • Recovery plan

  • Partnership dashboard
    ...and many more

UI Library

UI Library

UI Library

Building the Design System

Building the Design System

From the get-go, we knew we needed a streamlined process and the right tools to work quickly. The Canadian Red Cross branding guidelines really helped us get the ball rolling on our design system.

First, I created a style guide, built some basic UI elements, and put together some common UI patterns. This made it easy to iterate and, since the UI was pretty simple to begin with, we often skipped the whole wireframing step!

Discovery

Ideate

Ideate

User Flows, App Flows and More

User Flows, App Flows and More

I’m happy to participate in the discovery phase! It's all about getting to know our users and what they need. We dig into how they do things now and what challenges they face.

Based on what we learn, I help create some visual aids like process maps and user journeys. These help us all see the big picture and make sure we're on the right track. We go back and forth, tweaking things as we go, until we have a really good understanding of the whole process.

Prototype

Prototype

Prototype

UI Design with Accessibility in Mind and Low to High-Fidelity Prototyping

UI Design with Accessibility in Mind and Low to High-Fidelity Prototyping

This is truly the heart of the project for me! I love diving deep into the UI, playing around with layouts and how things interact. I always start with simple, accessible versions, making sure they're solid from the ground up. Then, I get feedback from users and developers, and we refine it together. It's a really rewarding process – seeing those initial ideas evolve into a polished, high-fidelity prototype.

My work / 002

My work / 002

Project IQpms

Project IQpms

Where

IQware, Canada

Where

IQware, Canada

Where

IQware, Canada

From

March 2018

From

March 2018

From

March 2018

To

August 2019

To

August 2019

To

August 2019

IQpms is a property management software used by over 200 hotel chains, resorts, and other types of properties all over the world. The software has been around for over 20 years, but recently they decided to take on this massive project—rewriting the entire system as a SaaS application.

IQpms is a property management software used by over 200 hotel chains, resorts, and other types of properties all over the world. The software has been around for over 20 years, but recently they decided to take on this massive project—rewriting the entire system as a SaaS application.

The challenge

The challenge

The challenge

Refresh the UI with a modern touch, focusing on improved usability, while maintaining a familiar experience. Avoid the common pitfall of a complete redesign, where users are left saying, "Wait, where did everything go?"

Refresh the UI with a modern touch, focusing on improved usability, while maintaining a familiar experience. Avoid the common pitfall of a complete redesign, where users are left saying, "Wait, where did everything go?"

Features I've designed

Features I've designed

  • Users management and security access

  • Head office management

  • Property and room configuration

  • Email campaigns

  • Front desk and individual reservations

  • Reporting

  • Onboarding module selector
    ... and many more

Design system

Design system

Design system

Style Guide and Components Library

Style Guide and Components Library

From the get-go, we knew we needed a streamlined process and the right tools to work quickly. The Canadian Red Cross branding guidelines really helped us get the ball rolling on our design system.

Icons

Icons

Icons

Custom Icons Set

Custom Icons Set

This was definitely the biggest icon project I've ever tackled! I ended up designing over 150 icons. The tricky part was making sure they looked great in both the new app and the old one.

UI

UI

UI

Design Comparison and Other Layouts

Design Comparison and Other Layouts

This is truly the heart of the project for me! I love diving deep into the UI, playing around with layouts and how things interact. I always start with simple, accessible versions, making sure they're solid from the ground up. Then, I get feedback from users and developers, and we refine it together. It's a really rewarding process – seeing those initial ideas evolve into a polished, high-fidelity prototype.

Before

Before

Before

After

After

After

Before

Before

After

After

My work / 003

My work / 003

Project TippApp

Project TippApp

Where

ELVTR Course

Where

ELVTR Course

Where

ELVTR Course

From

September 2021

From

September 2021

From

September 2021

To

October 2021

To

October 2021

To

October 2021

TippApp is a mobile application for contactless, digital tipping in the hotel industry. I designed this app as part of a product design course I took on the ELVTR platform.

TippApp is a mobile application for contactless, digital tipping in the hotel industry. I designed this app as part of a product design course I took on the ELVTR platform.

The challenge

The challenge

The challenge

How might we design a mobile tipping app for hotels that allows guests to easily tip individual staff members, customize tip amounts, and track their tipping history, while ensuring transparency and convenience for all parties?

How might we design a mobile tipping app for hotels that allows guests to easily tip individual staff members, customize tip amounts, and track their tipping history, while ensuring transparency and convenience for all parties?

Features I've designed

Features I've designed

  • Tipping process

  • Add funds to app wallet

  • Sign up

  • Profile details

  • Tipp history

Discovery

Discovery

Discovery

Research and Understand the Users

Research and Understand the Users

To get a better feel for what users wanted, I started by sending out a survey, analyzing the results and defining a problem statement. This helped me move forward and make decisions based on real data.

User flows

User flows

User flows

Map the Process

Map the Process

I mapped out the step-by-step journey users take to accomplish specific tasks in a series of user flows.

Ideation

Ideation

Ideation

Wireframes

Wireframes

I started by sketching out the main screens of the app. This helped me figure out how many screens I'd need and how they should all flow together to make the app as user-friendly as possible.

Design system

Design system

Design system

Style Guide and Components Library

Style Guide and Components Library

Even though it might seem like overkill for a small project, having components and styles that are easy to update has been a huge time-saver.

My work / 004

My work / 004

Older Websites

Older Websites

Where

Different Agencies

Where

Different Agencies

Where

Different Agencies

From

December 2003

From

December 2003

From

December 2003

To

March 2018

To

March 2018

To

March 2018

Here are some of my favorite website designs from my decades-long career. I've worked on a wide range of projects, with a focus on e-commerce and websites for government and public sector organizations.

Here are some of my favorite website designs from my decades-long career. I've worked on a wide range of projects, with a focus on e-commerce and websites for government and public sector organizations.

The challenge

The challenge

The challenge

Juggling multiple projects, figuring out what clients and users really need, turning vague ideas into user-friendly websites, making sure they look great on any device—I also had to write the code, using CSS and HTML to bring the designs to life.

Juggling multiple projects, figuring out what clients and users really need, turning vague ideas into user-friendly websites, making sure they look great on any device—I also had to write the code, using CSS and HTML to bring the designs to life.

Domains I’ve designed for

Domains I’ve designed for

  • E-commerce

  • Government institutions

  • Public sector

  • International airports

  • Business websites
    ...and many more

About me

About me

About me

Welcome to the portfolio of someone who's been pushing pixels since the ancient days (of 2003) when we used to spend a week on a website and two weeks to make it work on Internet Explorer.

Welcome to the portfolio of someone who's been pushing pixels since the ancient days (of 2003) when we used to spend a week on a website and two weeks to make it work on Internet Explorer.

I'm practically a digital dinosaur that managed to survive a few web design trend extinctions. In the beginning, I learned to design websites in Photoshop and then implement them using HTML and CSS, and for many years I kept getting better at it until recently when I discovered UI for SaaS applications.

My design philosophy? Think of it like a well-organized toolbox: everything has a place, and everything works. I'm all about creating interfaces that don't make you want to throw your monitor out the window. If something's not functional or usable, it's just digital clutter.

When I'm not making the internet slightly less chaotic, you can find me chasing sunsets with my camera or diving headfirst into the rabbit hole of geopolitics. I also have a mild obsession with DIY projects, which mostly involves me trying to fix or build things around the house.

PS: I don’t name every single layer, but I do make sure they’re not in-between pixels!

PS: I don’t name every single layer, but I do make sure they’re not in-between pixels!

Experience

Experience

Experience

Product Designer

August 2019 - Present

August 2019 - Present

at the Canadian Red Cross

Senior UI Designer

March 2018 - August 2019

March 2018 - August 2019

at IQware (Canada)

Senior Web Designer

August 2014 - March 2018

August 2014 - March 2018

at AGP Group (Canada)

Senior Web Designer / Team Lead

January 2011 - April 2014

January 2011 - April 2014

at Trencadis (România)

Web Designer

December 2003 - December 2010

December 2003 - December 2010

at FakePixel (România)

I value

I value

I value

Functionality and Usability

Functionality and Usability

Prioritizing simplicity, clarity, and user experience over unnecessary complexity.

Aesthetics and Beauty

Aesthetics and Beauty

Attention to detail, balance, harmony, and a keen eye for visual appeal

Problem-Solving

Problem-Solving

Critical thinking, adaptability, and a solutions-oriented mindset

Get in touch

Get in touch

Get in touch

Get in touch

Don't hesitate to reach out for collaborations or just a friendly chat. Feel free to say hi!

Don't hesitate to reach out for collaborations or just a friendly chat. Feel free to say hi!